For commercial agencies and travel agents, and for ALL coach tours (including minibus and midi-coach), to accept a booking we ask for a reservation fee of £100GB per date. There will be an additional hourly charge for our time if you require us to plan a detailed itinerary and make bookings on your behalf. In the event that you cancel, or partially cancel, this reservation fee is non-refundable and covers us for our preparation time and loss of income. We then ask for the balance (i.e. £230 per day or £120 per half day) to be paid in full 28 days before (i.e. in advance of) the start of the tour. In the event that you cancel, or partially cancel, with less than 14 days' notice (prior to the start date of the tour) this balance is non-refundable. Any refunds will be subject to an administrative charge to cover our additional costs.
* Please note that we offer half day tours at our discretion only and we would expect the timings to allow us to accept another booking on the same day, i.e. for a half day morning tour we would expect to finish by 12 noon, whereas a half day afternoon tour would usually start about 2pm.
Outside peak season (October - February inclusive) our fees, terms and conditions, are all based on the above, and are negotiable depending on your requirements and the amount of daylight reasonably available. In general, during these months, the limited daylight dictates that we realistically only offer half day tours, although at our discretion we may extend the tour time.
Concerned about the cost? We understand that every visitor has unique needs and differing budgets so, if our set fees are beyond what you can afford, please contact us about providing a guiding service for you that is costed at a level that is comfortable for you as well as being fair for us. This particularly applies if you are travelling by yourself. We will always try to tailor our services to match your requirements and budget on request, especially for travellers exploring Orkney out of season. Promise!
Please note that we are only insured to provide walking tours or 'step-on' tours (which is where we join you as a passenger in your own or a hired car). You can drive your own car, or you can hire a car and drive yourself, or you can hire a taxi and driver - then take us as one of your passengers. For 2025, taxi costs set by Orkney Islands Council are about £50 per hour for a car and driver or about £60 per hour for a people carrier and driver. We can also design tours using public transport (bus) but would ask you to be aware that public transport cannot be pre-booked and is often over-subscribed and therefore cannot be guaranteed. If there is not enough room in your vehicle with you, we can follow or lead in our own vehicle.
Your tours can be:
- walking tours
- tours where you drive in your own car, or in a car which you hire, and we travel as your passenger
- tours in a vehicle where you also hire a driver (such as a taxi or coach) and we travel as your passenger
- tours accompanying you on public transport (we would expect you to pay our travel fare as well as your own, but we can advise on time-tables if necessary)
- tours where we lead or follow your vehicle in our own vehicle
- bicycling tours (within reason!)
We both have our own transport and can meet you at the starting point of your choice (the tour would usually need to end here, so we can collect our car, otherwise an additional charge may apply).
These charges include a personal itinerary, planned just for you and based on your individual interests - this personal itinerary service is also available without guiding (see below).