Spiritual Orkney
CONTACT US
Helen & Mark Woodsford-Dean
Craigielea, Harray, Orkney, Scotland, KW17 2JU
+44(0)7749 934617 (mob) / +44(0)1856 761133


Please email or text prior to telephoning, thanks

Contract

Contract / Terms & Conditions / Website Terms of Use
We consider ourselves to be highly honourable people and we believe that if we provide an excellent service for you, then we also honour ourselves, the organisations we represent, and Orkney. This is why we will do everything in our power to ensure that our website is accurate and that any work you subsequently ask us to perform for you proceeds safely and to your exact instructions and in accordance with Scottish Law. However, we have found it necessary to protect ourselves by formally stating the terms by which we offer our website and services, so please read our 'small print' ...

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If you continue to browse and use this website, and if you subsequently commission work from us, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and disclaimer govern our relationship with you in regard to this website and the services we offer. If you disagree with any part of these terms and conditions, please do not use our website and please do not ask us to supply services to you. Your continuing use of this website and any service we offer implies your agreeing to be bound by these terms and conditions of use.

The use of this website is subject to the following terms of use:
  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences for the purpose of analysing the traffic to the website and to individual pages. Please refer to our privacy policy for more details.
  • Neither we nor any third parties provide any warranty or guarantee as to the completeness, timeliness, accuracy, reliability, suitability, performance or availability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • ​This website contains material which is owned by or licensed to Spiritial Orkney. Reproduction is prohibited other than in accordance with our copyright notice, which forms part of these terms and conditions.
  • ​All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and / or be a criminal offence.
  • This website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the websites. We have no responsibility for the content of the linked websites.
  • ​Your use of this website and any dispute arising out of such use of the website is subject to Scottish Law.
For the avoidance of doubt, 'us', 'our' and 'we' refers to 'Spiritual Orkney' and us, namely: Helen and Mark Woodsford-Dean, both jointly and individually. 

'You' refers to the customer, service user, user or viewer of our website or any service we offer.

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'Spiritual Orkney' is a partnership, the partners are Helen and Mark Woodsford-Dean. 'Orkney Pagan Weddings' are one of the many services and products offered by Spiritual Orkney.

The information contained in this website is for general information purposes only. The information is provided by us and we make every effort to keep the information up to date and accurate; it is, however, subject to change without notice. In using this website, you acknowledge that it may contain inaccuracies or errors; any reliance you place on such information is therefore strictly at your own risk. You agree that it is your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. Neither we nor any third parties provide any representations, guarantees or warranties of any kind, either expressed or implied, about the completeness, timeliness, accuracy, reliability, suitability, performance or availability with respect to the website or the information, products, or services contained on the website for any purpose. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website or any service we offer.

If in any doubt, you are advised to obtain independent advice from a relevant specialist or expert; for example, independent and free tourist advice is available from VisitScotland.

Although to date we have only rarely had to cancel a tour, ritual, or any other service we offer, in commissioning our services, you accept that sometimes the unexpected does happen and it is impossible to mitigate for all possibilities. We always expect to honour any agreement with you, and in particular to attend on the date and time agreed, at the place agreed, and in the manner agreed, and to contact you in the event of there being any problem regarding any aspect of your booking. You understand that we will do everything we can to honour our agreement with you, but that under some circumstances we may have to cancel or postpone any agreement without notice or compensation. Such circumstances would include fire, flood, drought, weather conditions, war (whether declared or not), acts of terrorism, civil disturbance, industrial disputes, act of God, personal injury or illness, any restrictions or recommendations put in place by state or local authorities to stop the spread of contagious diseases or pandemics, being called for jury service or as a witness in a trial, any disruption to the ferry or public transport service, or any other cause beyond our control making it impossible or unreasonable for us to fulfil any contract.

Although we will always try to respond sensitively, please consider any reservations fees / deposits / balance fees requested by us, or paid to us, as non-refundable. Reservation fees and deposits cover us for reserving dates and advance preparation:
*  For ceremonies, we normally request a reservation fee of £100GB with the balance of any fees due to us to be paid within 8 weeks of your reserved date, or at the time of booking if less than 8 weeks notice given. Any balances requested by us or paid to us are also non-refundable if cancelled within 8 weeks (56 days) of your reserved date. We require full payment to be made in advance of your ritual taking place and funds must be cleared prior to the 'big day' / day of the ceremony.
*  For tourist guiding for private groups we normally request a reservation fee in advance, with the balance to be paid at the end of the tour in £GB. Please refer to our cancellation policies in our fees section.
*  For tourist guiding for commercial agencies and travel agents, and for ALL coach tours (including minibus and midi-coach), we normally request a reservation fee in advance of £100GB per date, this particularly applies if you require us to plan a detailed itinerary and make bookings on your behalf. We then ask for the balance to be paid in full 28 days before (i.e. in advance of) the start of the tour. In the event that you cancel, or partially cancel, with less than 14 days' notice (prior to the start date of the tour) this balance is non-refundable. Any refunds will be subject to an administrative charge to cover our additional costs. Please refer to our cancellation policies in our fees section.
*  We will, on request, accept alterations and postponements to bookings, for which we reserve the right to make an additional charge. *  We will, at our discretion, vary these terms and conditions (usually in your favour), and if we do, we will make the revised terms and conditions clear.

As Orkney is a remote place, we do always try to mitigate for unforeseen circumstances, for example, in the event of one of us being unavoidably unable to act as celebrant or tourist guide, the other of us may be able to step in at short notice instead. Obviously, if we have to cancel for any reason beyond our control, we will refund any monies paid by you to us – although we will not be responsible for any fluctuations in the exchange rate or value of the £GB in the interim, if applicable.

If we recommend public transport options to you, or travel with you on public transport (including but not limited to: ferry, 'plane, bus, taxi), or recommend hire car services to you, we are not responsible for the safety or reliability of the transport. At all times, you are wholly and solely responsible for assessing whether a method of travel is safe and / or reliable and / or meets your requirements; we will not be responsible for any losses, injuries or damage that may arise. When hiring a car in Orkney / Scotland / UK, ensure that you reserve a vehicle with an automatic gear box if you need one (most hire cars in the UK are manual or 'stick' gear boxes) and ensure that you have your original driving licence and ID with you when collecting the car.

The following three (3) paragraphs apply only to legal wedding ceremonies; non-legal rituals are NOT subject to the same constraints:

The legal aspects (i.e. obtaining and returning the marriage schedule) of your wedding ceremony are wholly and solely your responsibility. We may offer you general advice in this regard but have no other liabilities to you. You agree that unless you provide to us a valid Marriage Schedule prior to the date of the ceremony, we will not be able to proceed with your ritual if your ritual is intended to be a legal wedding ceremony. You agree that the acceptance by us of any monies from you, whether as a deposit to secure a specific date or as final payment, neither implies nor confirms your legal right to enter into a marriage contract with each other nor with anyone else. We advise you to seek guidance on this from the General Register Office for Scotland. Where necessary, you will also need to seek advice and permission to marry from relevant Embassies – this applies if you are nationalities of any country other than the UK – for some countries you may need to obtain marriage visas.
 
Please note that for legal reasons there are some circumstances when we may not be able to proceed with performing your legal wedding ritual, despite your having booked with us and providing a valid marriage schedule. These include if we suspect that either party to the marriage is being forced to do so against their will, or does not understand that it is a legal marriage that is being performed (this includes if there is a language or disability issue), or if we have any suspicion that the couple are in a 'sham' relationship for the purposes of getting married (usually applies to UK residency issues). If we have any doubt that both parties to the marriage actually intend to get married or either party is not in a 'fit state' to get married (e.g. is inebriated or under the influence of drugs or alcohol) during the ritual, we may also have to decline to proceed with the ritual. At all times, the final decision whether or not to proceed with a legal wedding ceremony rests solely and absolutely with the celebrant and registrar, because to go ahead with a ceremony in circumstances such as those given in this paragraph may constitute a criminal offence and may result in a custodial sentence for the celebrant. Most of these problems can be resolved by communicating with us and designing a solution, for example by using the services of a translator, but these arrangements need to be made in advance. The marriage schedule also needs to be correct prior to proceeding, but these problems can be sorted by the registrar very quickly. To date, we have NEVER had a problem of this sort BUT we do feel it fair to warn all couples of our legal duties as celebrants.

The provision of two (2) witnesses is wholly and solely your responsibility. Both witnesses must be aged over 16, preferably over 18, and able to fully understand that a legal wedding is taking place. If in any doubt about the legal side of a wedding ceremony, you are advised to obtain independent legal advice from a solicitor.
 
The hiring and gaining permissions to use any venue(s) for your ceremony, tour, or other event, are wholly and solely your responsibility. We may offer you advice and assistance in this regard but have no other liabilities to you.

You are wholly and solely responsible for your own and your guests’ behaviour at any venue(s) and you agree to fully indemnify us against any claims made by the landowner or any other party, for damage to the venue(s) or other parties, howsoever caused. Neither you nor your guests will throw confetti, rice, flower petals, etc. at the venue(s), nor leave any rubbish or anything that could be considered litter, unless you have the express permission of the landowner to do so (please note that Historic Environment Scotland will NOT provide permission to do this at any of their sites). You are wholly and solely responsible for informing your guests of this and for ensuring that they comply with these instructions.

If you, or any person in your party, causes a nuisance, conducts themselves in an offensive or disorderly manner, or threatens, in any way, theirs or the safety of others, we reserve the right to refuse service. In these circumstances, we will not be responsible for any injury or damage caused by you as a result of your behaviour. If we are providing guiding services to you, as step-on guides (as passenger(s) in your vehicle), and your driving and / or ability to control the vehicle causes us concern, for whatever reason, we reserve the right to refuse service. In the event that we have to refuse the right of service, for whatever reason, all monies paid by you to us will be forfeit.
 
To ensure that everything proceeds according to your plans and to minimise misunderstandings, we recommend that you plan ahead and communicate with us as much as possible, we will do likewise with you.


In all circumstances, you agree that the absolute limit of our liability to you or to any other party is strictly limited to the return of any monies paid by you to us. In addition, you will not hold us liable for any consequential loss or damage whatsoever, however caused. If you are concerned about this, we advise you to take out insurance to cover cancellation in all circumstances.


Insurance advice: We strongly recommend that you ensure that you have comprehensive insurance (travel or other applicable) for yourselves and your group. Some of the sites you may visit whilst in Orkney are old, remote, or not maintained; many of them were built before equality of access for people with disabilities was a consideration. We will not cover any liability arising from you approaching or entering sites and structures (such as walking along roads with no pedestrian access to gain access), whether it is with us, without us, or on our recommendation. At all times, you are wholly and solely responsible for assessing whether entering or approaching a site is safe and appropriate for you; you approach and enter all sites at your own risk and we will not be responsible for any losses, injuries or damage that may arise. We will always do our best to attend the sites as agreed with you, but we are not liable for unforeseen circumstances that limits access, for example severe weather or site closure. If it becomes necessary for us to change plans, or if there are unforeseen circumstances affecting plans, then we will offer alternatives. If adverse weather affects your arrival in Orkney and you cannot keep your planned booking with us, then you will need to discuss this with your insurance provider as we will not be liable for any of your losses. For passengers arriving by cruise liner, whose ship is unable to arrive in Orkney as planned, whether weather-related or due to other unforeseen circumstances, you should discuss this with your insurance provider as we will not be liable for any of your losses.

To ensure that everything proceeds according to your plans and to minimise misunderstandings, we recommend that you plan ahead and communicate with us as much as possible, we will do likewise with you.

Through this website you are able to link to other websites which are not under the control of us. These links are provided for your convenience to supply you with further information which we believe may be useful to you. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. If you use these links to leave our site, you should note that we do not have any control over those other websites and cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Although we may recommend other services to you, if you procure those services then your contract is solely with those other service providers for the provision of those services and not with us.

We make every effort to keep this website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

For the avoidance of doubt: rituals and crafts are provided as a spiritual / religious / craft service, whilst tourist guiding is a tourism service.
 

Copyright: All photographs on this  web-site are copyrighted to Mark Woodsford-Dean (unless stated that they were taken by Suzi Lee or Jeff Kuipers, in which case they are copyrighted to them respectively) and may not be reproduced without the permission of Mark or the people they depict. All text is copyrighted to Helen Woodsford-Dean and may not be reproduced without the permission of Helen.

Your use of this website and our services and any dispute arising out of such use of the website and our services is subject to the laws of England, Northern Ireland, Scotland and Wales.
Disclaimer 
Whilst we make every effort to ensure the accuracy of the information contained on our website, Spiritual Orkney cannot be held responsible for any loss, consequential or otherwise, as a result of any omission or inaccuracy on our part.

The information contained in this website is for general information purposes only. The information is provided by Spiritual Orkney and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Spiritual Orkney. These links are provided for your convenience to supply you with further information which we believe may be useful to you. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. If you use these links to leave our site, you should note that we do not have any control over those other websites and cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Every effort is made to keep the website up and running smoothly. However, Spiritual Orkney takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Copyright Notice
All photographs on this web-site are copyrighted to Mark Woodsford-Dean (unless stated that they were taken by Suzi Lee or Jeff Kuipers, in which case they are copyrighted to them respectively) and may not be reproduced without the permission of Mark or the people they depict. 

All text is copyrighted to Helen Woodsford-Dean and may not be reproduced without the permission of Helen.

This website contains material which is owned by or licensed to Spiritial Orkney. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

​All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and / or be a criminal offence.
Data Protection, Privacy Notice & Retention Policy
We recognise that your privacy is important and Spiritual Orkney is committed to ensuring that your privacy is protected. This privacy policy sets out how Spiritual Orkney uses and protects any information that you provide to us when you use this website or subsequently procure our services. This privacy policy outlines the types of personal information we receive and collect when you communicate with Spiritual Orkney, as well as some of the steps we take to safeguard information. We hope that this policy will help you to make an informed decision about sharing personal information with us. Spiritual Orkney may change this policy from time to time by updating this webpage; you should check this webpage from time to time to ensure that you are accepting of any changes.

Summary and Underlying Principles of Spiritual Orkney's Privacy Policy: 
  • Spiritual Orkney will never spam you with irrelevant emails or any other method of unsolicited marketting
  • You may opt out or in of our email or any other communications at any time - please just tell us if you ever want us to stop communicating with you
  • You have the right to remove any information Spiritual Orkney holds concerning you
  • Spiritual Orkney will never sell, rent, make public or distribute your personal information - unless we have your express permission (i.e. wedding photographs are only ever shared on social media with your permission)
  • Spiritual Orkney will only collect and process your personal data when absolutely necessary
Privacy legislation relevant to our Privacy Policy:
 
In line with Spiritual Orkney's internal processes and systems, this website is designed to comply with the following policies: 
  • UK Data Protection Act 1998 (DPA)
  • EU Data Protection Directive 1995 (DPD)
  • EU General Data Protection Regulation 2018 (GDPR)
  • EU Privacy and Electronic Communications Regulations (PECR) 
The compliance of this website with the above policies will likely mean this website is compliant with data protection and privacy legislation around the world.

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On 25 May 2018 the UK data privacy law (GDPR) came into effect. This is a positive step towards you (our customers, clients, and service users) having more control over how your data is used and how you're contacted. The changes will also help to better protect your personal data.

What is GDPR?

GDPR stands for General Data Protection Regulation. It creates a single set of rules that better protects personal information for people across the European Union (EU). All organisations must review how they manage all personal data.

We (Mark and Helen Woodsford-Dean at ‘Spiritual Orkney’) aim to fully comply with the EU General Data Protection Regulation (GDPR). Because we process personal information electronically (i.e. we write ceremonies which may include information which could be used to identify individuals, and we then usually send these ceremonies to you for approval by email attachment in Microsoft Word format), we have registered with the Information Commissioner’s Office (ICO) as ‘Spiritual Orkney’; with ‘Orkney Pagan Weddings’ being one of our trading names. Spiritual Orkney's Data Protection Officer is Helen Woodsford-Dean.

Lawful basis for processing

All our data processing is carried out by consent (yours) in order to provide you with the service(s) you request from us.

What information is collected by Spiritual Orkney?

We collect and retain personal details (names and contact details) from people enquiring about our services.

If you decide to proceed with procuring our guiding or celebrancy services, we will ask you for additional information. Some of the data we request from you will, by nature, be classified as 'sensitive' (e.g. religious beliefs).

You may, at any point, refuse to answer any of our questions or refuse to supply any information to us. It is also your choice as to the amount of detail you provide to us. If you do choose to limit the information you provide to us, we may have to discuss with you whether or not we can continue to supply the service(s) you request.

Where the information we collect comes from:

The information we hold on you, only comes from you, or from people nominated by you to supply information to us (such as a relative providing a poetry reading as part of your ritual). This is how we acquire information:
  • When you first contact us by telephone, by email, or by filling in an on-line form (which we receive in email format).
  • When you submit your ‘Initial Information Request’ form to us (applies only to ceremonies).
  • When you communicate further with us; this may be by telephone, via email, in person, by post, by SKYPE or ZOOM, or text message, or any other method which you ask for. We might make hand-written notes whilst communicating with you which we may subsequently type up into electronic documents (usually Microsoft Word).
Why do we collect information?

We collect information about you in order to provide to you the service(s) which you request of us, and so that we can contact you if any issues arise.

Although we ask you to supply personal information or contact data to us, we do so solely for the purposes of communicating with you and providing you with the service(s) you request from us, and for our administrative reasons (such as record keeping in order to complete our tax returns to HMRC).

Who will information be shared with:


We don’t share your personal information with anyone, unless we have your permission to do so. We NEVER sell or pass on your personal information or contact data without your permission. The exception would, of course, be if we needed to act in the public interest or were required to do so by law (for example, to assist with a police or other serious investigation) but we would hope this situation would never arise.

If you ask us to provide an additional service (such as a bag-piper or florist) we supply that service provider only with the information they need to provide that service (such as the tunes you wish to have played on the bag-pipes, and the place, time and date of the ceremony, or the types of flowers requested).

If someone contacts us to double-check details of your ceremony, including the Registrar, our policy and practice is to pass their query to you, to answer directly, rather than to answer on your behalf.

Occasionally the Registrar will contact us to clarify some issues (this only applies to legal wedding ceremonies and may happen if the M10 form has not been completed fully) and we always ensure that the Registrar fully identifies themselves to us before answering their questions. We use our professional discretion if the issue being raised is intrinsic to the timely issuing of your marriage schedule (without which your marriage ceremony cannot proceed).

How is your information stored?

We store your information in paper, digital, on-line and electronic format and, if you submit information to us, you agree and consent to us storing your data in these formats and for these purposes. We endeavour to keep any information pertaining to you private and secure in whatever format we hold it.

Transferring your data outside of the European Economic Area

If you reside or are located outside of the European Economic Area (EEA), or if you communicate with us from outside the EEA, it will almost certainly be necessary to transfer your personal data outside of the EEA in order to communicate with you. Where the transfer of data outside of the EEA takes place, we will make sure that it is protected in the same way as if the data was inside the EEA, and it will only occur with your consent. This consent is implied by you, if you ask us to reply to an email or postal address that is located outside of the EEA.

How long will information be retained for?

We keep invoices indefinitely for record keeping, accounting, and for HMRC inspection. These may have your contact details on them.

We keep copies of some of the ceremonies we have written. We aim to retain these in an anonymised format electronically, and we aim to anonymise them within one month of your ceremony having taken place.

We securely archive paper records. We also keep documents electronically in archived format (i.e. physical external hard disc drives which are held securely).

If you are ask us to take photographs of your ceremony, we keep them in an electronic archived format (i.e. physical external hard disc drives which are held securely) and we do this in case you need to request an additional copy from us (perhaps the USB drive we send you containing your wedding photographs will not work, or you accidentally erase its contents ... yes, this has happened!).

Your email address may be stored indefinitely in one of our on-line email address books. Your emails may also be stored, although we aim to delete them within one month of your ceremony having taken place.

Following relationship ceremonies, we usually post (mail) a congratulatory card at the first anniversary. For this purpose, we retain your postal address, as last notified to us, for one year after the ceremony.

If you (kindly, thank you) agree to give us permission to use your testimonial, name, details, or image / photograph on our web-sites or on social media, then we will continue to do so indefinitely at our discretion or unless you exercise your right to ask us to stop using it or to correct or amend it. If you ask us to, we will make these changes within 14 days of being asked and of receiving and understanding your request.

If you ask us to arrange for a notice of your ceremony to be published elsewhere, for example a local newspaper, you understand that we have no control over that publisher, publication, or web-site, other than to ensure that the information we provide to them is correct. If you do ask us to arrange for a notice of your ceremony to be published elsewhere, you do so in the full understanding that, once in the public domain, it is virtually impossible to withdraw publication permissions retrospectively.

We are always delighted to keep in contact and continue in communication with anyone who requests us to, for as long as you wish us to, but this request does need to come from you.

Children's Privacy Protection

This website and all our services are directed to adults. They are not directed to children under the age of 16. We operate in compliance with current regulations. Anyone under the age of 16 must provide parental consent to use this site and / or our services. We do not knowingly collect or use personally identifiable information from anyone under 16 years of age.

About our cookies

A cookie is a string of information / piece of code that is stored on your computer, which your web browser provides to us each time you return to our website. Cookies allow the web server to identify and track activity of the web browser. They are widely used in order to make websites work more efficiently, as well as to provide information to the owners of the website. You can enable or disable your cookie settings on our website at any time. 

For further details please consult the help menu in your browser or visit allaboutcookies.org

We may use cookies to help us identify and track visitors, their use of our website, and their website access preferences - but in practice, we don't knowingly do this. We used to use Google Analytics to analyse the use of this website but we never found the information provided to us useful and, in July / August 2024, we deleted our account with Google Analytics (or we think we did ...).

By way of background: Google Analytics collects demographic and interest data, and generates statistical and other information about website use, by means of cookies. The tool collects information in an anonymous form, including the number of visitors to a website, where visitors have come to a website from, and the pages on a website they visit and for how long. These cookies are kept on your computer. We used to share this cookie-derived information with Google, which used to store and use this information on its servers, but our intention is that this no longer happens now that our Google Analytics account is deleted. 

Spiritual Orkney set out with the intention of using this information to better understand how visitors find us and how visitors interact with our website; we planned to then use this data to adjust our website in order to deliver an improved user experience ... but in practice we never did.

Google's privacy policy is available here: https://policies.google.com/privacy

We currently do not directly or deliberately use information from Google Analytics (or any other analytics system) to track the number of visits to the website, browsers and operating systems, and we have no future plans to do so. In any case, no personally identifiable information is obtained from these cookies. We understand that we could have used the information that Google Analytics generates relating to our website to create reports about the use of the site and that these reports could have allowed us to update the site and improve your usage of it, but in practice we never did, still don't, and do not intend to do so in future.

If you do not wish your data to be collected via Google Analytics, you can install its opt-out browser extension or add-on which is accessible from here: https://tools.google.com/dlpage/gaoptout/

Refusing cookies

You can set your browser to accept or refuse all cookies automatically, or notify you when a cookie is being requested. Taking this action should not cause a problem with the continued use of our site. Consult the Help section of your browser for guidance on how to refuse all cookies or to notify you when a cookie is requested.

Non-personally Identifiable Information

We may collect non-personally identifiable information about you whenever you interact with our site. Non-personally identifiable information may include the browser name, the type of computer and technical information about your method of connecting to our site, such as the operating system and the Internet service provider you used, and other similar information.

We may also collect each visitor's IP address, which helps us combat spam and fraud. We do not use IP addresses for any other purpose.

Data Rights

At any point you have the following rights:
  • Right of access – you have the right to request a copy of the information held about you – see below ‘How to get a copy of your personal information (Subject Access Requests)’
  • Right of rectification – you have a right to correct data held about you that is inaccurate or incomplete – see below ‘Letting us know if your personal information is incorrect’
  • Right to be forgotten – in certain circumstances you can ask for the data held about you to be erased from our records – see below ‘What if you want us to stop using your personal information?’
  • Right to object – you have the right to object to certain types of processing, such as direct marketing – we don’t do this type of processing but if you are concerned, please do contact us.
  • Right to object to automated processing, including profiling – we don’t do this type of processing but if you are concerned, please do contact us.
  • Right to judicial review: if we refuse your request under rights of access, we will provide you with a reason why. You always retain the right to complain – see below ‘How to make a complaint’
How to get a copy of your personal information (Subject Access Requests)

This is known as the right of access. Subject Access Requests are dealt with in line with the guidance given by the Information Commissioner’s Office (ICO).

You can access your personal information, which we hold, by emailing us at info@spiritualorkney.co.uk and specifying what you require. It would be helpful if you would provide the approximate date of when the services you booked with us took place, as well as the names by which you were known then.

We will request verification of the identity of any individual making a request, and ask for further clarification and details if needed.

We will endeavour to respond within 28 calendar days, once we have confirmed it is a legitimate request.

Data subjects have the right to the following:
  • To be told whether any personal data is being processed
  • To be given a description of the personal data, the reasons it is being processed, and whether it will be given to other organisations or people.
  • To be given a copy of the information comprising the data, and given details of the source of the data where this is available.
Letting us know if your personal information is incorrect

You have the right to question any information we have about you, that you think is wrong or incomplete. This is known as the right of rectification. Please contact us if you want to do this by emailing us at info@spiritualorkney.co.uk and specifying what you require.  If you do, we will take reasonable steps to check its accuracy and correct it.

What if you want us to stop using your personal information?


You have the right to object to our use of your personal information, or ask us to delete, remove or stop using it, if there is no need to us to keep it. This is known as the right to be forgotten. Please contact us if you want us to do this by emailing us at info@spiritualorkney.co.uk.  If you do, we will take reasonable steps to fully delete it, excepting records we need to keep for HMRC.

How to withdraw your consent

You can withdraw your consent at any time, please contact us if you wish to do so by emailing us at info@spiritualorkney.co.uk. If you withdraw your consent, we may not be able to provide certain services to you e.g. celebrancy services.  If this is so, we will advise you.

Making a complaint

If you are unhappy with the way that we have processed or handled your data then please raise it with us first and provide us with an opportunity to resolve the situation. You always have a right to complain to the Information Commissioner’s Office (ICO). The ICO is the supervisory body authorised by the Data Protection Act 2018 to regulate the handling of personal data within the United Kingdom. The contact details for the ICO are:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF
Telephone: 0303 123 1113
Website: https://ico.org.uk/concerns/

If you have any questions about the data held please contact us via the contact information on this website.

Please note that proof of identity is required should you choose to exercise any of the above rights in relation to personal data.

Agreeing to Terms, Updates, and Effective Date

If you do not agree to our privacy policy as posted here on this website, please do not consent to the setting of cookies, nor to the collection and storage of your personally identifiable information, and please do not provide any further information to us in any format, including by email.

We reserve and retain the right to update and make changes in this policy at any time. If there are changes that significantly impact your rights, we will contact you in advance. If we make material changes in the collection of personally identifiable information, we will inform you by placing a notice on our site. If there is a material change in our cookie and privacy practices, we will indicate on our site that those practices have changed and provide a link to the updated privacy policy. We encourage you to periodically review this policy so that you will know what information we collect and how we use it.

Other Websites

Through this website you are able to link to other websites which are not under the control of Spiritual Orkney. These links are provided for your convenience to supply you with further information which we believe may be useful to you. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. If you use these links to leave our site, you should note that we do not have any control over those other websites and cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Your explicit consent indicates acceptance of this privacy policy in its entirety.

Last updated: 10 July 2024
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